Returns & Refunds
Our approach to damaged shipments, wrong products, and quality concerns.
Damaged in transit
If a bottle arrives leaking or damaged, share clear photos and your order details within 48 hours of delivery. We will arrange a replacement or suitable resolution.
Wrong product received
Contact us immediately with order proof. We will correct the order as quickly as possible.
Opened / used products
For food safety reasons, opened bottles generally cannot be returned unless there is a verified quality issue.
Marketplace purchases
Amazon and Flipkart purchases follow the respective marketplace return policies.
How to raise a request
Email dys.ramakrishna@atpfresh.in or WhatsApp / call us with your order ID, issue details, and supporting photos.